Retail
Retail Omnichannel Transformation
Enabling seamless omnichannel fulfillment for 200+ stores with 4-hour same-day delivery and 95% inventory accuracy.
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Electronics
Electronics eCommerce Fulfillment
Scaling from 10K to 100K monthly orders while maintaining 99.8% accuracy and same-day delivery for 85% of orders.
T
TechStore LATAM
Client Partner
+100K
Monthly Orders
85%
Same-Day Delivery
24hrs
Returns Processing
99.8%
Order Accuracy
Overview
TechStore LATAM, a rapidly growing electronics eCommerce platform, needed to scale their fulfillment operations to handle a 10x increase in order volume without sacrificing quality. They required a partner who could handle high-value electronics with care while meeting demanding customer expectations for fast delivery.
The Challenges
High Volume Growth
Order volume increased 10x in 18 months, straining existing infrastructure.
Returns Management
Electronics returns require careful handling, testing, and restocking.
Speed Expectations
Customers expected same-day or next-day delivery for most orders.
Our Solutions
Warehouse Automation
Implemented automated picking and packing systems for high-volume efficiency.
Multi-Hub Distribution
Strategic hub locations enabling same-day delivery coverage across major metros.
Streamlined Reverse Logistics
Dedicated returns center with testing equipment and fast restocking process.
“Partnering with Option Logix allowed us to scale rapidly without the growing pains we expected. Our customers love the fast delivery and our return rate dropped significantly.”
R
Roberto Silva
eCommerce Director, TechStore LATAM
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